Terms & Condition
K. Lea Housekeeping
Terms & Conditions
Please review the following terms before booking our services.
Payment due:
Same day or next day upon receipt of invoice, via e-transfer to the provided email address.
Overdue invoices:
Any invoice unpaid after 7 days will begin accruing daily interest on the outstanding balance.
Collections:
Invoices unpaid after 30 days will be forwarded to a collection agency with interest added.
1
Cancellation Policy
Cancellations are subject to a 50% cancellation fee. We ask that clients provide as much advance notice as possible out of respect for the time reserved for your booking.
2
Last-Minute Bookings
Bookings made with little advance notice are subject to a last-minute premium booking fee, unless a different arrangement has been agreed to in advance. Short-term rental bookings may be exempt from this fee — please inquire directly.
3
Post-Construction Cleans
A deposit of 50% of the quoted estimate is required upfront before work begins on all post-construction cleaning jobs, unless alternative arrangements have been discussed and confirmed prior to booking.
4
Accepted Payment Methods
We accept e-transfer as our primary payment method. Personal cheques are not accepted. Credit card payments may be accommodated on a case-by-case basis — please contact us in advance if you require this option.
By booking our services, you agree to these terms. If you have any questions, please reach out before your scheduled appointment.
K. Lea Housekeeping · kleahousekeeping.ca · Serving Muskoka & surrounding areas
