Privacy Policy
K. Lea Housekeeping
Privacy Policy
Last updated: May 2026
1
Overview
K. Lea Housekeeping is committed to protecting the privacy of our clients. This policy explains what personal information we collect, why we collect it, how it is used, and how it is protected. By submitting an inquiry or booking our services, you consent to the practices described in this policy.
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Information We Collect
When you contact us or request a quote through our website, we may collect the following:
Full name
— to identify and address you properly
Email address
— to send quotes, invoices, and service-related communications
Phone number
— to confirm bookings and reach you if needed
Property address
— to schedule and perform cleaning services at your location
Square footage
— to provide an accurate quote for your space
Additional details
— any information you voluntarily provide in the message field of our contact form, such as special instructions, property access notes, or cleaning preferences
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How We Use Your Information
We use the information you provide solely to deliver and manage our cleaning services. This includes preparing quotes, scheduling appointments, sending invoices, and following up on your booking. We do not use your information for marketing purposes without your consent, and we do not sell, rent, or share your personal information with third parties.
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How We Store and Protect Your Information
Your information is stored securely and accessed only by K. Lea Housekeeping staff involved in delivering your service. We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse. We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
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Your Rights
As a resident of Ontario, you have the right to request access to the personal information we hold about you, to ask us to correct any inaccuracies, or to request that we delete your information where it is no longer required. To make any such request, please contact us directly using the information below.
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Third-Party Services
Our website is hosted on Wix. Wix may collect certain technical data such as IP addresses and browser information as part of standard website operation. Please refer to Wix's privacy policy at wix.com for details on how they handle that data. We are not responsible for the privacy practices of third-party platforms.
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Contact Us
If you have any questions about this privacy policy or how your information is handled, please reach out to us directly through the contact form on our website at kleahousekeeping.ca.
This privacy policy is governed by the laws of Ontario and is consistent with the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA).
K. Lea Housekeeping · kleahousekeeping.ca · Serving Muskoka & surrounding areas

